Region Chief People Officer, Americas
Marsh & McLennan Companies, Inc. New York, United States
Company:
Oliver Wyman
Description:
Oliver Wyman is a global leader in management consulting. With offices in 70 cities across 30 countries, Oliver Wyman combines deep industry knowledge with specialized expertise in strategy, operations, risk management, and organization transformation. The firm has more than 7,000 professionals around the world who work with clients to optimize their business, improve their operations and risk profile, and accelerate their organizational performance to seize the most attractive opportunities. Oliver Wyman is a business of Marsh McLennan [NYSE: MMC]. For more information, visit www.oliverwyman.com. Follow Oliver Wyman on X @OliverWyman.
Position overview
Oliver Wyman, a global leader in management consulting and a business of Marsh McLennan, is seeking a dynamic and seasoned professional to serve as the Region Chief People Officer (RCPO) for our Americas region. This is a key leadership role that will oversee the entirety of the Human Capital (HC) function in the Americas, driving the region's strategic people agenda and delivering a best-in-class talent value proposition and experience for our colleagues.
As the RCPO, you will be responsible for shaping and implementing a more effective and efficient HC operating model, providing creative and insightful solutions to critical HC matters, and developing and executing an ambitious regional people strategy. You will lead a large and diverse team of HC professionals, fostering a high-performance culture and collaborating closely with global HC teams to ensure the region's needs are met.
To excel in this role, you should have a proven track record of building diverse and high-performing teams, preferably in professional services industries. You should be an innovative, results-oriented, and data-driven leader with a passion for people. Your ability to develop clear and compelling strategies aligned to business objectives, serve as an advisor/challenger to senior executives, and demonstrate an operator mindset will be crucial.
Key Responsibilities:
- Oversee the entirety of the HC ecosystem in the region, including talent attraction and recruiting, onboarding and integration, talent development and staffing, performance management, inclusion, diversity, and belonging, colleague engagement and wellbeing, HC operations, employee relations, and exits.
- Develop and execute an ambitious and achievable regional people strategy aligned to regional strategy and business objectives.
- Shape and implement a more effective and efficient HC operating model, delivering strategic business partnership, operational excellence, efficiency and scalability, seamless collaboration, clarity for colleagues, and increased capabilities within HC.
- Lead the regional HC team, managing a large and diverse group of HC professionals, fostering a high-performance culture, and collaborating closely with global HC teams.
- Serve as the "voice of the Americas HC" in various contexts, acting as a strategic business partner, advisor, and challenger to regional leadership, and communicating regularly to all colleagues in the region.
- Provide strategic steer across various people-related topics/initiatives, including advising on workforce planning, challenging and approving decisions around hiring and promotions, ensuring compliance with employment law/regulation, and fostering inclusion, diversity, and belonging.
Pivotal Experience, Skills, & Attributes:
- Cross-functional HC expertise, including talent acquisition, talent management, learning and development, compensation and benefits, employee relations, inclusion, diversity, and belonging, and HR operations.
- Proven ability to shape and drive strategic initiatives at the executive level, with exceptional communication skills.
- Demonstrated experience optimizing operations and building a team that delivers excellent client service, with expertise in change management and business acumen.
- Professional services background, ideally in a consulting firm, with significant understanding of HC-related issues and/or a network of HC peers in professional services firms.
- Exceptional analytical problem-solving skills, with the ability to leverage data and analytics to make evidence-based decisions and develop innovative solutions.
- Proven ability to foster relationships across an organization, optimize for multiple parties' interests, and keep organization-wide goals and strategy at the forefront.
- People-centric and development-focused, with a track record of caring passionately about people's development and being a strong mentor/sponsor.
- Demonstrated ability to drive impact, galvanize teams, and create measurable results and improvements.
- Inspiring and inclusive leadership, with emotional intelligence, authenticity, empathy, and the ability to relate to different audiences and situations.
- Superior communication skills, with the ability to interact with and present to all audiences, including executives and senior partners.
The applicable base salary range for this role is $300,000 to $400,000. The base pay offered will be determined on factors such as experience, skills, training, location, certifications, and education. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.
We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.
Marsh McLennan (NYSE: MMC) is the world's leading professional services firm in the areas of risk, strategy and people. The Company's more than 85,000 colleagues advise clients in over 130 countries. With annual revenue of $23 billion, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses. Marsh provides data-driven risk advisory services and insurance solutions to commercial and consumer clients. Guy Carpenter develops advanced risk, reinsurance and capital strategies that help clients grow profitably and pursue emerging opportunities. Mercer delivers advice and technology-driven solutions that help organizations redefine the world of work, reshape retirement and investment outcomes, and unlock health and well being for a changing workforce. Oliver Wyman serves as a critical strategic, economic and brand advisor to private sector and governmental clients.
Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law.
If you have a need that requires accommodation, please let us know by contacting reasonableaccommodations@mmc.com
Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person.
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